World Aviation Festival 2024
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Panel: How can airlines optimise inflight service design to deliver personalized experiences and maximize passenger satisfaction?
Tuesday, October 8, 2024 4:45 PM to 5:30 PM
CX Design Summit - Keynote 2 - Hall 5
Henry Harteveldt · Atmosphere Research Group
Jo Hirayasu · ZIPAIR Tokyo
Sofia Lufinha · TAP Air Portugal
Zulkiflie Jumaat · Etihad Airways
Sri Padma Sudha Muthusamy · AERQ
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Ben Atack
Chief Operations Officer
Data Clarity Ltd
Pana Lepeniotis
Co-Founder & Chief Data Officer
Data Clarity Limited
Paul Bilham
Chief Revenue Officer
Data Clarity Limited
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