Publicis Sapient

Gold Sponsor

Sessions

Panel: How can the entire aviation ecosystem collaborate to design end-to-end customer journeys that prioritize passenger satisfaction and enhance commercial success?

Tuesday, October 8, 2024 2:30 PM to 3:15 PM
CX Design Summit - Keynote 2 - Hall 5
Henry Harteveldt · Atmosphere Research Group
Clemens Strauss · Eurowings
Ella Alkalay Schreiber · Hopper
Vivian Lo · Cathay Pacific
Lilian Tse · Publicis Sapient

Keynote Panel: How can the airport industry leverage collaboration, innovation and technology to drive growth and revolutionise the travel ecosystem?

Thursday, October 10, 2024 10:15 AM to 11:00 AM
Keynote 2 - Hall 5
Jane Witherspoon · Euronews
Emre Serpen · Publicis Sapient
Amit Rikhy · CAG Holdings LLC
Ayman Aboabah · RIYADH AIRPORTS COMPANY

Team

DA
Daniel Alpert
VP Executive Client PartnerPublicis Sapient
Dave Moore
Dave Moore
Executive Director, Business DevelopmentPublicis Sapient
Emre Serpen
Emre Serpen
Director Business Consulting, Aviation PrinciplePublicis Sapient
HW
Hannah Wilcock
Global Industry Marketing LeadPublicis Sapient
Lilian Tse
Lilian Tse
Head of Customer Experirence and Innovation, MENAPublicis Sapient

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