Panel: Disruption management strategies – how can we communicate effectively with passengers and ultimately decrease the effects of irregular operations?

Thursday, September 28, 2023 11:45 AM to 12:30 PM · 45 min. (Europe/Lisbon)
Track 6 - Customer Experience
Panel Discussion
Customer ExperienceDisruption Management
Plan3
Plan31-154
Sherpa
Sherpatbc

Registered attendees

Al Tredinnick
Al Tredinnick
Head of Business Development15below
Christian Oberlé
Christian Oberlé
CDO/CIOSkyTeam
Cláudia Palmeiro
Cláudia Palmeiro
Head of Customer ExperienceTAP Air Portugal

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