World Aviation Festival 2023
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Panel: Disruption management strategies – how can we communicate effectively with passengers and ultimately decrease the effects of irregular operations?
Thursday, September 28, 2023 11:45 AM to 12:30 PM
Track 6 - Customer Experience
Jerry Angrave · Empathyce
Chamith Seneviratne · Air Canada
Cláudia Palmeiro · TAP Air Portugal
Sonja Arnórsdóttir · Fly Play
Max Tremaine · Sherpa
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Max Tremaine
Chief Executive Officer
Sherpa
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