Panel: Maximizing Revenue, Elevating CX, and Meeting New Customer Expectations – The new frontier of airline ancillaries & e-commerce

Wednesday, October 8, 2025 3:15 PM to 4:00 PM · 45 min. (Europe/Lisbon)
Retail / Track 5 / Pavilion 1
Panel Discussion
Airline RetailDistribution

Information

  • How can airlines mobilise the shift toward “affordable luxury” and create intuitive purchase journeys in digital and in-flight environments?
  • How can airlines utilise the growing popularity of premium products and bundling strategies?
  • Understanding just how much value airline apps bring when integrated into a broader commerce ecosystem
  • Retailing in the indirect channels - how do we cooperate with 3rd party stakeholders more efficiently?

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