

CIO Panel: From cost centre to business driver: How can we build a business-driven tech roadmap for the future?
Wednesday, October 8, 2025 12:50 PM to 1:30 PM · 40 min. (Europe/Lisbon)
Digital & IT / Track 1 / Pavilion 1
Panel Discussion
Digital & IT
Information
- What strategies are we using to shift IT from a cost centre to a profit driver, and what role does organisational culture and buy-in play in achieving this?
- Balancing innovation and operational resilience: exploring critical lessons that will inform future decisions
- Understanding the risks and hidden costs of neglecting IT infrastructure investment
- How digital maturity drives financial performance and enhances customer satisfaction
- Where will airline IT investment go over the next 5 years?
Speakers

Julio Toro
Vice President And Chief Information OfficerCopa Airlines
Laurent Chauvin
SVP, Technology Strategy, Transversal Services, Research & InnovationAmadeus
Srini Kasthoori
Global Travel Industry LeaderDXC Technology
Serdar Gürbüz
GMTurkish Technology
Scott Allard
Former CIO Spirit, Allegiant Airline, Technologist, ConsultingEnvole


