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From chaos to control: Rethinking disruption with digital-first, passenger centric solutions
Tuesday, October 7, 2025 12:00 PM to 12:15 PM · 15 min. (Europe/Lisbon)
IROPS Summit / Track 9 / Pavilion 2
Presentation
IROPS
Plan3
1-154
Plan3 is a passenger disruption management platform designed to assist airlines in communicating with passengers and offering them options, such as a new flight, hotel accommodation, or a refund, during flight disruptions.
Speakers
Simon Dempsey
Chief Commercial Officer
Plan3
Registered attendees
Achim Schneider
Head Ground Ops CH Dev
SWISS Intl. Air Lines
Akio Ito
VP, Operation & Corporate Service Solutions, Digital Transformation
ANA
Alastair Garman
VP Operations
Nexus Travel Technologies
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