Panel: Personalisation at scale – how are airline retailing strategies reinventing the marketplace?

• What impact do macroeconomic factors like inflation, sustainability demands, and regulatory changes have on shaping airline retail strategies?

• NDC to Offer & Order: Exploring how airlines are expanding beyond flights

• How can data, AI, and loyalty programs come together to create a better retail experience for the passenger?

• What key retail innovations should airlines watch out for over the next five years?