Smartboarding
Customer Experience
Information
SmartBoarding is revolutionizing the airport passenger experience by providing real-time boarding updates directly to mobile devices. This innovative solution reduces the need for frequent visits to Flight Information Display Systems (FIDS), alleviating anxiety and allowing travelers to enjoy the airport ecosystem. Designed to enhance passenger experience and drive non-aeronautical revenue, SmartBoarding is a browser-based solution with no app download required. Successfully implemented at Rome Airport (ADR), it has served over 500,000 passengers and 4,000 flights, earning an impressive 4.9-star rating.