The 15below suite of solutions

The 15below suite of solutions

Customer Experience

Information

The 15below platform integrates directly with your reservation system and over 100 other data sources to deliver highly targeted, personalised notifications at the right time and via the best channels, including SMS, email, app push, and WhatsApp. With a suite of solutions designed to support every stage of the passenger journey—from booking to arrival—15below offers automation that keeps passengers informed and empowered while reducing operational strain. Whether it’s managing disruptions, sending flight status updates, sending notifications during blackouts, the platform ensures seamless communications to keep operations smooth and customers satisfied.
15below1.35515below is a global leader in delivering tailored, automated communications to travellers in the aviation industry. Our mission is to provide airlines with the tools to communicate with their passengers in the most effective way possible, across multiple channels including email, SMS, and mobile apps. By leveraging cutting-edge technology, 15below ensures that travellers receive timely, accurate information, improving the passenger experience while optimising operational efficiency. Our solutions focus on enhancing customer experience through personalised notifications, disruption management, and real-time updates. We aim to future-proof airlines’ communications strategies, ensuring they can meet ever-changing passenger expectations and regulatory demands. With automation at the core, our platform reduces manual intervention, delivering a more streamlined, customer-centric service. At WAF 2024, we invite airline representatives to explore how our innovative solutions can transform passenger communications, helping you build stronger relationships with your customers while improving efficiency. Stop by stand 1.355 to discuss how we can help you increase engagement, drive loyalty, and enhance operational resilience through smarter, always-on communication.

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