The Advance of AI in Digital Retailing for Airlines to Deliver Hyper-Personalized Sales and Customer Experience

The Advance of AI in Digital Retailing for Airlines to Deliver Hyper-Personalized Sales and Customer Experience

Thursday, October 10, 2024 11:30 AM to 11:45 AM · 15 min. (Europe/Amsterdam)
AI/ML - Track 2 - Hall 1
Presentation
AI/MLAirline Retail

Information

Join this session to explore the latest AI development by KIU, a global airline technology provider, leveraging AWS GenAI solutions. KIU's Chief Product Officer, Juan Restrepo, will unveil the key features of KIUT AI Concierge, including initial insights from its implementation for Avianca, a leading network carrier in LATAM. Also, Abheer Kolhatkar, Senior Solutions Architect, AWS, will share insights on AI advancements in the industry. This keynote offers a deep dive into the practical applications of AI to optimize sales and customer experience, making it a must-attend for airline executives looking to harness the power of AI in their digital transformation strategies.

KIU System Solutions1.373BKIU System Solutions is a multinational company that provides technological solutions and consulting services to airlines with varying business models. Our software portfolio and new-generation system cater to commercial and technical requirements across reservations systems, GDS distribution, check-in, e-commerce, revenue accounting, cargo, and frequent flyers. Kiu's portfolio optimizes omnichannel distribution and commerce for network, low-cost, and hybrid airlines. KIU PSS is a leading passenger service system, which is currently being used by 71 airlines in 33 countries worldwide. KIU GDS is a global distribution system used by more than 45,000 travel agencies (BSP, non-BSP, and OTAs) in 80 countries. The system allows airlines and agencies to shop, quote, and book flight inventory, including ancillary services, on digital channels and direct points of sale. KIU's technology is available for integration with clients and developers through web services and APIs. KIU employs more than 180 professionals worldwide. The company has commercial representations and offices in 18 countries across the Americas, Europe, Africa, and Asia. For more information, visit www.kiusys.com.

Documents & Links

KIU Presentation

Registered attendees

Abderahmane Berthé
Abderahmane Berthé
SECRETARY GENERALAFRAA
AM
Ahmed Mukhtar
Co-founder & CTOSafarwise
Alfonso de Bedoya
Alfonso de Bedoya
VP Airline Account ManagementAmadeus

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