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Digital product panel: In an era of mushrooming Gen AI, evolving VR, increased customer expectations and self-service demand how are airlines adapting their digital products to keep up?
Thursday, October 10, 2024 1:00 PM to 1:45 PM · 45 min. (Europe/Amsterdam)
Keynote 1 - Hall 1
Panel Discussion
Customer ExperienceDigitalFlexibilityLoyalty
Speakers
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Rogier Van Enk
SVP Customer EngagementFinnair
Olivier Vidal
Senior Director of SalesAtrius
Henry Harteveldt
Travel Industry AnalystAtmosphere Research Group
Oliver Schmitt
SVP Digital Customer Solutions & Chief Executive Officer Digital HangarLufthansa Group Digital Hangar GmbH
Quincy Hunte
Vice President of Digital ProductsQatar Airways
Steve Morland
Chief Technology OfficerLeighton