Panel: Moving from transactional loyalty towards a more interactive, personalized model
Thursday, October 10, 2024 2:00 PM to 2:45 PM · 45 min. (Europe/Amsterdam)
Loyalty - Track 4 - Hall 1
Panel Discussion
DigitalLoyalty
Information
How can innovative partnerships help airline loyalty programs to offer a fully realised and interconnected experience journey?
Why have gameification strategies not been mo
re commonly undertaken and capitalized on by airlines?
How can AI and optimised data usage make loyalty programs feel more interactive?
Exploring methods for better connecting the digital and physical worlds to innovate points earning and reward redemption, such as through partnerships or Web3
