World Aviation Festival 2024
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Fireside Chat: Elevating employee and customer experience via workforce management technology
Tuesday, October 8, 2024 12:10 PM to 12:25 PM · 15 min. (Europe/Amsterdam)
Talent Summit - Amtrium 2
Presentation
Crew Management
Customer Experience
Digital
Talent and People
Deloitte
Speakers
Kevin Ma
US Aviation Workforce Management Leader
Deloitte
Nick Zellich
Senior Manager, Airport Customer Service Workforce Innovation
Delta Air Lines
Ramsey Hammad
Managing Director, Airport Customer Service Strategy
Delta Air Lines
Registered attendees
Andrew Traeger
RVP Workforce Managment
Infor
Anna Stavinska
Center of Excellence Aviation Lead
Symphony Solutions
Bryan Terry
Global Aviation Leader
Deloitte Central Services, S.A
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