Digital Product Panel: Passenger appetites for digital products have accelerated rapidly – where are the quick wins when it comes to improving the digital customer experience?

Digital Product Panel: Passenger appetites for digital products have accelerated rapidly – where are the quick wins when it comes to improving the digital customer experience?

Keynote Theatre 1

Panel Discussion

Customer ExperienceDigitalPersonalisation

Acuity Brands, Inc.

Acuity Brands, Inc.1-162

Amazon Web Services

Amazon Web Services1-180

Speakers

Henry Harteveldt

Henry Harteveldt

Travel Industry AnalystAtmosphere Research Group

Massimo Morin

Global Head, Travel, AWS for Travel and HospitalityAmazon Web Services, Inc. (SEA54)

Oliver Schmitt

SVP Digital Customer Solutions & Chief Executive Officer Digital HangarLufthansa Group Digital Hangar GmbH

Dirk John

CIDOBritish Airways

Sara Walter de Freitas

Sara Walter de Freitas

Director Digital & e-CommerceTAP AIR PORTUGAL

Hugo Rousset

VP Digital Product & ServicesAIR FRANCE KLM

Registered attendees

Andrew Eliseev

Global Head of Consumer, Retail, Travel and TransportationLuxoft

Apurva Mathur

Vice Persident, Strategic AccountsDataArt

Carolina Garibay

Carolina Garibay

Senior Manager, Routes MarketingAir Canada

Log in

See all the content and easy-to-use features by logging in or registering!