World Aviation Festival 2023
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Agenda
Workshops
Crew Engagement - The true key to success in onboard Retail
Keynote Theatre 1
Presentation
Airline Retail
Customer Experience
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Retail inMotion
1-120
Speakers
Michelle Tully
Board Member & Retail Director Ryanair
Retail inMotion
Anthony Carson
Head of Crew Engagement and Crew Training
Retail inMotion
Alessandra dal Corso
Crew Member
RYANAIR
Registered attendees
Cláudia Palmeiro
Head of Customer Experience
TAP Air Portugal
Colleen Tynan
Vice President, Experience Management
WestJet
Jóhann Valur Sævarsson
Director of Enterprise Architecture and Data
Icelandair
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