World Aviation Festival 2023
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Keynote Panel: What the hell do our customers want?
Keynote Theatre 1
Presentation
AI/ML
Customer Experience
Digital
Disruption Management
IT
Strategy
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Cognizant
MR12
ForgeRock
1-232
Speakers
Henry Harteveldt
Travel Industry Analyst
Atmosphere Research Group
Olivier Krueger
Chief Marketing Officer
Lufthansa Group
Linda Jojo
Executive Vice President, Chief Customer Officer
United Airlines
Roy Capon
Head of Digital Experience - Global Growth Markets (EMEA & APAC)
Cognizant
Registered attendees
Angela Lee
Senior Manager - Product Management, United App
United Airlines
Anne De Hauw
Founder
IN Air Travel Experience
Carolina Garibay
Senior Manager, Routes Marketing
Air Canada
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