How can we improve collaboration between airports and airlines with the aim of enhancing the passenger experience?
Wednesday, September 27, 2023 3:10 PM to 4:00 PM · 50 min. (Europe/Lisbon)
Customer Experience - Track 3 - Hall 1
Panel Discussion
Airline OperationsAirport OperationsCustomer Experience
Speakers
Stephen Glenfield
Senior Digital ManagerHeathrow Airport
Jerry Angrave
Customer Experience ConsultantEmpathyce
Tiina Tissari
Vice President, Customer Experience and ProductsFinnair
Luca De Angelis
CEO Meeting and Workforce SolutionsHRS
Angela Lee
Senior Manager - Product Management, United AppUnited Airlines
Pablo Gomez Gallardo Maass
Chief Digital OfficerVivaaerobus
