

Closing Keynote Panel: How can we move aviation from being a process-centric industry to being more sustainable and customer centric?
Keynote - Hall 12 - Airlines
Panel Discussion
Customer ExperienceLoyaltyPersonalisationSelf ServiceStrategySustainability
Speakers

Sylvía Kristín Ólafsdóttir
CCOIcelandair
Alex Rutter
Director, Retail and Travel Business UKGoogle Cloud
Christina Foerster
Member of the Executive Board and Chief Customer OfficerLufthansa Group
Silvia Mosquera
Chief Commercial & Revenue Officer / Member of the BoardT.A.P. Air Portugal
Linda Fox
Executive editorPhocusWire

