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Closing Keynote Panel: How can we move aviation from being a process-centric industry to being more sustainable and customer centric?
Keynote - Hall 12 - Airlines
Panel Discussion
Customer ExperienceLoyaltyPersonalisationSelf ServiceStrategySustainability
Speakers
![Sylvía Kristín Ólafsdóttir](https://img.swapcard.com/?u=https%3A%2F%2Fcdn-api.swapcard.com%2Fpublic%2Fimages%2F93aa5b93bca8422985dc1061732a778a.jpeg&q=0.8&m=crop&w=128)
Sylvía Kristín Ólafsdóttir
CCOIcelandair![Alex Rutter](https://img.swapcard.com/?u=https%3A%2F%2Fcdn-api.swapcard.com%2Fpublic%2Fimages%2F41dcecad79c844c296fce35638e2ba37.jpeg&q=0.8&m=crop&w=128)
Alex Rutter
Director, Retail and Travel Business UKGoogle Cloud![Christina Foerster](https://img.swapcard.com/?u=https%3A%2F%2Fcdn-api.swapcard.com%2Fpublic%2Fimages%2F17aa1187829b4b6396a0a12dd72f23b7.jpeg&q=0.8&m=crop&w=128)
Christina Foerster
Member of the Executive Board and Chief Customer OfficerLufthansa Group![Silvia Mosquera](https://img.swapcard.com/?u=https%3A%2F%2Fcdn-api.swapcard.com%2Fpublic%2Fimages%2Fa74895df4d0e467eaac3e7cc41d0cbc4.png&q=0.8&m=crop&w=128)
Silvia Mosquera
Chief Commercial & Revenue Officer / Member of the BoardT.A.P. Air Portugal![Linda Fox](https://img.swapcard.com/?u=https%3A%2F%2Fstatic.swapcard.com%2Fpublic%2Fimages%2Fb67f4a00adf6489ca93b85e42b689563.jpeg&q=0.8&m=crop&w=128)
Linda Fox
Executive editorPhocusWire