Frequent Flyer Program (FFP)

Frequent flyer programs are becoming increasingly more sophisticated with carriers trying to balance between the limitations of their existing FFP systems and their own revenue policies. As a result, most passengers are confused on what exactly their loyalty program offers them and gives airlines little room to provide greater benefits. Recognizing these problems, Avtra FFP is designed to be simple, easy-to-use and comprehensible. Avtra FFP supports all the standard features of an FFP system, such as fare value, distance and flight segment-based miles/point configuration, member and member card management, as well as a comprehensive accrual and redemption rule engine. The module provides airlines with the flexibility to incorporate their unique loyalty program into the system by enabling all configurations to be performed directly by airline staff. In addition to the standard features, the module offers an in-built CRM along with a personalization layer to reach the modern traveler at every touchpoint of their journey. Avtra FFP is a valuable platform for both airlines with an existing program and those looking to introduce a new loyalty scheme.