22North: Passenger Operations Platform for Airlines
Products & Services
Information
22North is a passenger operations platform designed to connect airline operational systems with passenger engagement channels.
What problem is 22North solving?
- Fragmentation in different airline systems and processes
- Passenger information on website & app being relatively slower & less responsive
- Manual intervention during crises causing additional operational strain & increased costs
How does 22North provide solutions?
- Manages & automates passenger communication
- Supports disruption recovery workflows & enables passenger self-service
- Creates opportunities for ancillary sales & hence, non-aero revenue
