Triplake

Triplake Self Servicing Optimise the Manage My Booking service and empower customers to keep control. This includes integration into re-shopping & repricing engines, order management, booking retrieve & display, flight rebooking (exchanges), purchase additional ancillaries, view/update contact details, and email confirmations. Booking Servicing Triplake On The Go Mobile adoption keeps increasing in our anything, anywhere, anytime world. Our Triplake mobile app creates a seamless and simple customer experience, ensuring transparency and conversion. It is adaptable to your market and company needs and includes the following high-level elements. App Home Dynamic landing page Display active bookings / upcoming flights Display offers User Profile Management Register profile & profile login View and update profile information Loyalty user extensions (balance, transactions, etc.) Trip Management Upcoming and past trips Add missing trip View trip / itinerary detail View & manage boarding pass Mobile Apps Triplake Shop & Fly We have built our Triplake platform with customers and commercial flexibility in mind. Shopping flights should become an experience to increase customer satisfaction and conversion rates. We integrate with PSS, modern offer management solutions, and NDC. Flight Shopping Dynamic fare-family display Display included services +/- 3-day calendar Flexible dates calendar Shopping cart & booking Flexible shopping cart Pax & contact data collection Reservation creation & document issuance Error handling Confirmation & email Payment handling including 3DS / PSD2 support Dynamic Retailing Payments Customer Engagement Triplake Website Portal We create unique digital customer experiences and storefronts which entice customers to enter your shop. This can be a first and fast step for your digital transformation and retail journey.