Digital Products Panel: Becoming more proactive, personalised and predictive to meet soaring passenger expectations
Tuesday, February 18, 2025 4:20 PM to 5:00 PM · 40 min. (Singapore)
Retail / Track 5 / Pavilion 1
Panel Discussion
Airline RetailCustomer ExperienceDigitalPersonalisation
Speakers
Henry Harteveldt
Travel Industry AnalystAtmosphere Research Group
Peter Smith
SVP, Strategic PartnershipsCover Genius
Aldric Chau
General Manager DigitalCathay Pacific Airways Limited
Andy Koh
Vice President Application ServicesSingapore Airlines Limited
Anupam Bokil
Senior Vice President, Technology & Solutions, Head Aviation Practice, Asia PacificFPT Asia
Nikunj Patel Shanti
Chief Product & Tech Officerairasia MOVE
