Virtual Interlining - Baggage through-check

Virtual Interlining - Baggage through-check

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With our patent-pending baggage through-check solution, we help airports increase connectivity by facilitating the collaboration between non-cooperating carriers and providing the same passenger experience as traditional interlining but with minimal effort and cost for the airlines. First, let’s define Virtual Interlining! Passengers who book two point-to-point tickets from separate airlines without an interlining or codesharing agreement. This practice, also known as "Self-connections” is mostly driven by OTAs without the direct involvement of carriers or airports. Why are people booking those types of itineraries? - Cheaper options - More flexible schedules - Better connections What is the problem? - Passengers are not covered in case of disruption. - Stressful connection in case of the checked bag as the passenger must collect the bag during the stopover and then re-check it in. This often also results in passengers being stuck at the stop-over airport due to visa and customs/migration issues. - Heavy Customer service burden at the connecting airport in case of disruptions (as neither airline is responsible for the connection). How do we solve the problem? Simply put, we act as a reliable full-service partner and tech enabler to facilitate connections between an airport and its carriers. We bring together everything that is required for all airlines to start offering connectivity among each other. We can do it using their existing inventory without interline or codeshare commitments. Therefore, through a cooperation with our company, airports are empowered to promote new connectivity opportunities to their airlines that were previously not possible. With our extensive in-house airport baggage hardware, software and baggage process experience, we have built patent-pending solutions for an airport to process point-to-point baggage and treat it as a transfer bag. Come by booth F16a to learn more about our Virtual Interlining Baggage through-check solution.

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