Passenger Communication – eePaxConnect

eePaxConnect enables airlines to stay in direct contact with their passengers at any time during the customer's journey. The dynamic messaging and notification system informs travelers about situations, from personalized airline announcements to bulk irregularity messages via various configurable channels and devices. Airlines can create and design templates for several notification channels. The solution provides design freedom and branding control to generate, store, and deliver any type of document fast and flexible. An easy-to-use bulk messaging tool creates powerful campaigns for a targeted list of recipients. Personalized messages allow airlines to connect and engage with their customers seamlessly and reliably via ad-hoc, scheduled, and recurring campaigns, multiple target lists, various smart templates, and customer-preferred channels. 2e Systems' administration tool can seamlessly handle monitoring, analyzing, and optimizing messages. eePaxConnect eliminates stress for travelers and operational staff, increases loyalty and satisfaction, supports airline and customer engagements, and keeps passengers moving seamlessly throughout their journey. Transform your passenger experience by communicating at the right time with the right message by delivering timely, relevant content.