Panel: When innovating passenger experience, how can airports balance digital innovation with accessibility and comfort for all passenger profiles?

Panel: When innovating passenger experience, how can airports balance digital innovation with accessibility and comfort for all passenger profiles?

Thursday, February 29, 2024 12:15 PM to 1:00 PM · 45 min. (Asia/Singapore)
Airport Tech - Track 5
Panel Discussion
Airport OperationsCustomer ExperienceInnovation
AirsidersF16aAirsiders is a Berlin-based travel-tech company that collaborates with airports and airlines to improve their connectivity and the digital passenger experience.

Registered attendees

Claire Donnellan
Claire Donnellan
DirectorCustomer Centric Consulting
Eva Hasenbalg
Eva Hasenbalg
Head of Baggage and Passenger ProcessesDeutsche Lufthansa AG
Levina Govender
Levina Govender
Customer Service ManagerHamad International Airport

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