Defect Resolution AI Assistant

Enable your technicians to make the effective fixes that keep flights on schedule. Our solution turns your masses of data - from OEM manuals, technician logbooks, and live work orders to parts inventory, utilization plans, and flight schedules - into a single source of truth that gives a 360-view of what needs fixing, when, and how. Technicians can: - Query defects to find recommendations, parts, and prioritise flights​ - Track chronic defects and out-of-service events to optimise inventory and maintenance​ - Build a memory of effective remediation to improve efficacy and upskill staff With the Defect Resolution AI Assistant, airlines can minimize their troubleshooting and resolution time, improve fleet utilization, reduce MRO costs, and empower technicians with efficacy and confidence. In our clients, we've seen a 30-50% reduction in troubleshooting time, a 25-40% improvement in first-time fixes, and savings of $14m per year in delays and cancellations.