

C-Suite Panel: Strategic Technology: Fuelling Growth Through Operational and Cost Efficiency
Wednesday, June 3, 2026 1:35 PM to 2:15 PM · 40 min. (America/New_York)
Track 3 - IT and Digital
Panel Discussion
Information
- How can we integrate GenAI across our core business processes for uplift in operational efficiency?
- How can we stop treating our IT budget as a fixed overhead cost and instead view it as a flexible growth investment to rapidly launch new products?
- Where do you see IT investment being focused on in the next few years?
- What improvements need to be made in digitising an airline before AI can be integrated?
- What practical steps should we take to move from managing legacy technical debt to funding new efficiency-driving innovations?
Speakers

Marc-Philippe Lumpé
Chief Operations OfficerAir Transat
Charlie Shapiro
President, Massmedia, Inc. & Executive Producer, Airlines Confidential PodcastAirlines Confidential Podcast & Massmedia, Inc
Camilo Convers
Chief Information, Technology and Projects OfficerArajet AirlinesSM
Shannon Miller
VP & Senior Partner, Travel & Transportation Industry Lead Distribution MarketIBMBR
Bala Ramachandran
EVPQentelli
